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Can't admission wp-admin? Being locked out of your WordPress dashboard tin be incredibly frustrating – you definitely don't need us to tell you that.

However, while you might not be feeling bang-up right now, there'south good news. In about cases, it's merely a temporary outcome and, once you diagnose the underlying problem, y'all'll be back into your WordPress dashboard in no time, with no loss to your site'southward content.

In this post, nosotros're going to assistance you figure out why you lot tin't access wp-admin and how to prepare the problem. To do this, we'll list a bunch of potential issues along with solutions to each problem.

By the end, you should be able to get your site working and admission the wp-admin again.

If you already accept at least an idea of what's going wrong, yous can click the list below to jump straight to the solution to that problem. On the other paw, if you have no idea what'southward happening, you can use this listing as a sort of troubleshooting guide.

Common reasons why you tin't admission wp-admin

Go through the problems/solutions that apply to you ane-by-one and you should eventually observe the trouble and get things working again:

1. Your login credentials (username/password) are wrong
2. Y'all're being blocked by your security plugin
3. You changed the WordPress login URL
4. Your WordPress memory limit is as well depression
5. There's a trouble with your WordPress site (White Screen of Death, 500 Internal Server Error, etc.)
6. In that location's something wrong with your .htaccess file
7. Your site URL is wrong
8. There's a problem with file permissions
9. Your core WordPress files are corrupted

Let's get started so that you can get back into your dash. Just offset:

The thing to do before you lot start digging

Before you practice anything else, you should clear your browser cache and cookies to make sure the problem is real.

Before you assume that there's some large reason for why you tin't access wp-admin, yous should rule out some unproblematic issue with your web browser cache and cookies. Strange things tin happen and sometimes clearing your browser cache fixes everything (which means there was never whatsoever problem with your WordPress site itself).

To clear your browser cache in Chrome:

1. Click on the "three dot" icon in the top-right corner.
2. Hover over the More tools carte du jour
3. Choose Clear browsing data
4. Make certain that both cookies and browser cache are selected
5. Click Articulate information (I recommend leaving the Time range as the Last hr so that yous don't have to re-login to every single site)

Here are instructions to clear the browser cache for other web browsers.

If that didn't set the trouble, let'due south get into the actual issues…

1. Your login credentials are wrong

One of the simplest reasons that you might exist locked out of WordPress is that your login credentials are incorrect. While this seems basic, it's happened to all of u.s.a. at some betoken or another.

You might've forgotten your password, another user at your site might've changed it for some reason (if you lot have multiple admins), or, in very rare situations, a malicious histrion might've gotten a agree of your account and inverse the password.

And then – allow'due south get you a new password.

Try this start: Apply the WordPress password reset feature

If your admin credentials are wrong, your first step should be to apply WordPress' built-in countersign recovery feature. Yous should see a "Lost your password?" pick on the WordPress login page:

If this feature works, you should receive an electronic mail that lets you reset your countersign and log in. If the countersign reset feature doesn't piece of work, no worries! You tin also manually reset your countersign from your hosting account, it'll just require a few extra steps.

If that fails: Manually reset your password by editing your database

If the password reset electronic mail isn't working, you can manually change your password or create a new WordPress admin user by editing your site'due south database with a tool called phpMyAdmin (which most all WordPress hosts offer).

There are a few steps here, so we wrote entire guides on how to do this:

1. How to manually change your WordPress countersign via phpMyAdmin
2. How to add together a new WordPress admin user via phpMyAdmin

two. Your security plugin is blocking you

If you lot're using a WordPress security plugin, you lot might be unintentionally blocking yourself. For case, many WordPress security plugins include a characteristic to limit login attempts by temporarily banning you if y'all enter an wrong username/password too many times.

Hither, yous have two options:

1. Yous can wait – usually you lot'll only be blocked for a period of time before you lot tin can try again.
2. Yous can manually conciliate the security plugin so that you tin can log in right abroad.

And so how tin yous deactivate your security plugin if y'all tin can't access the WordPress dashboard? You tin can use FTP (or cPanel File Manager, if your host has that).

To get started, connect to your site's server. And so, navigate to /wp-content/plugins and discover the binder for your security plugin. For case, hither, you lot can see the limit-login-attempts-reloaded plugin. Or, you lot might encounter wordfence, etc:

Now, just rename the binder and append -disabled. This will automatically disable the plugin and you should be able to log in again.

Once you've logged in, you can rename the binder over again and remove the -disabled part. And then, you'll exist able to activate your security plugin:

3. Yous (or a plugin) inverse your login URL

Ane mutual WordPress security tip is to change the URL of your login page, which you can easily attain with a variety of plugins.

It's a great tip…until you forget the new URL and can't access wp-admin! To gear up this and reset your original WordPress login URL, you can follow the same steps as manually deactivating a security plugin:

1. Connect to your server via FTP or your host's file managing director.
2. Become to the /wp-content/plugins folder and find the folder of the plugin that's changing the login URL.
3. Rename it to append -disabled.
4. Log in via the default WordPress login URL.
5. Rename the folder and reactivate the plugin. Make certain to remember your custom login URL this time!

4. Your WordPress retention limit is too low

If your WordPress site runs out of PHP memory, that can causes issues with different parts of your site and preclude you from accessing the wp-admin area.

This mistake can too come up and go, which can go far tougher to diagnose.

When your site's memory is maxed out, you might exist unable to access the wp-admin. But during lower memory usage situations, you might non have any bug.

To set up this, yous can endeavor asking your hosting support if they'll increase the PHP memory limit for you. Or, we have a guide that shows iv ways to increment the WordPress memory limit past yourself.

5. Y'all're seeing the white screen of decease or 500 Internal Server Error

So far, the troubleshooting steps take been assuming that your WordPress site is operation properly, at that place's just something stopping yous from accessing the WordPress dashboard.

However, another common reason why yous can't access wp-admin is that your site is experiencing some type of fault. The two biggest ones are:

1. White screen of decease – as the name suggests, you lot just encounter a white screen with no content when you try to log in.
2. Internal server error – you'll run across a message that says something like "500 Internal Server Mistake" when you try to log in.

If you set up these errors, your site will start working and you can log in again. Nosotros accept dedicated guides on how to fix both:

• Fix WordPress white screen of death
• Fix WordPress 500 Internal Server Error

We also have a full general guide on how to troubleshoot WordPress errors.

6. At that place's something wrong with your .htaccess file

Your site'south .htaccess file controls important functions, similar redirects and how your permalinks are structured. If something goes wrong with this file, it tin can prevent you from accessing your WordPress dashboard. You might see something like ERR_TOO_MANY_REDIRECTS when you endeavour to access your dashboard in Chrome. Or, it might present equally some other trouble.

The solution here is to delete your existing .htaccess file and force WordPress to generate a new one.

To do that, connect to your server via FTP or cPanel File Manager:

1. Download the existing .htaccess file to your local computer and then that you have a backup.
2. Once you've backed up that existing .htaccess file, delete the .htaccess file on your server.

If you lot tin can log in subsequently deleting the file, go to Settings → Permalinks and click Save. This forces WordPress to generate a new .htaccess file. You don't need to change any settings – but click the Save button.

If you still can't log in, that means the trouble probably wasn't with your .htaccess file. Yous tin can reupload the backup version and try some of the other methods on this list.

seven. Your site URL is wrong

Your site URL configures what WordPress "thinks" is your proper URL. If your site URL is wrong, you won't be able to log in considering WordPress will attempt to redirect yous to the incorrect URL when you effort to admission the WordPress login folio.

For case, if your site is https://yoursite.com, WordPress might try to redirect you to https://NOTyoursite.com/wp-login.php if your site URL is wrong, which will lock you out of WordPress.

To fix this, connect to your server via FTP or cPanel File Manager. Then, edit the wp-config.php file and add the following lines above the /* That's all, finish editing! Happy publishing. */ line:

ascertain('WP_HOME','https://yoursite.com'); ascertain('WP_SITEURL','https://yoursite.com');

Make certain to replace https://yoursite.com with the actual URL to your WordPress site.

Annotation – in one case you add this to your wp-config.php file, y'all'll no longer be able to change your site URL from the WordPress dashboard – call back this if you demand to change domain names in the futurity.

viii. There'southward something incorrect with your file permissions

A less common problem has to do with file permissions on your server. If you take the wrong file permissions for the wp-login.php file and wp-admin folder, that can make you unable to access the WordPress dashboard.

In full general, all WordPress files should exist 664 (except for the wp-config.php file) and all folders should be 775.

To check and modify file permissions, you tin connect to your server via FTP. Then:

• Make sure that wp-login.php is ready to 664.
• Make sure that the wp-admin folder is ready to 775.

9. There's something incorrect with your core WordPress files

Finally, information technology's rare, but at that place might be something incorrect with the core wp-login.php file, which is what controls the WordPress login process.

To make certain this isn't the case, you follow these steps:

1. Download the latest version of WordPress from WordPress.org
2. Extract the Nada folder
3. Upload the wp-login.php file to your server using FTP or your host's File Managing director
4. When prompted, choose to overwrite the existing version of the file on your server

However can't access wp-admin? Terminal resort: restore from a backup

If all else fails, y'all can always endeavour restoring your site from a working fill-in. While this is somewhat of a nuclear selection, it might exist able to fix modest errors that are unique to your site.

Decision

Existence locked out of WordPress is never fun. But with the troubleshooting steps in this commodity, you should hopefully have been able to effigy out the issue and get back into your WordPress dashboard.

At this point, y'all might want to learn more about WordPress troubleshooting so that you can be better prepared in the futurity.

Are y'all yet locked out of WordPress? Or have any questions well-nigh these troubleshooting steps? Ask united states in the comments!

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